Question 1

How quickly do I get a quote?

Accepted Answer

Most come back within thirty minutes during business hours. A trip that needs international permits, an unusual airport or a hard-to-source cabin takes longer, and we tell you which yours is rather than leaving you waiting. You get options from certified operators with the trade-offs written out. Cabin, routing, fuel stops, not a single number with no context.

Question 2

How far in advance should I book?

Accepted Answer

Four to seven days gives you the best selection and the best pricing. That said, short notice is normal in this business. We regularly put trips together the same day, and 24 to 48 hours is comfortable almost anywhere in North America and the Caribbean.

Question 3

Who actually operates the flight?

Accepted Answer

An FAA-certificated Part 135 air carrier. CrisJet arranges the flight as your agent; the operating carrier holds operational control of the aircraft and crew. We tell you which operator and which tail number before you sign anything.

Question 4

What's included in the price?

Accepted Answer

The aircraft, the crew, fuel, standard handling, landing and segment fees, and basic catering. What sits outside a normal quote: de-icing, extended ground time, overnight crew expenses on multi-day trips, international permits and customs fees, and special catering. Anything likely to apply to your trip is listed on the quote before you approve it.

Question 5

What exactly is an empty leg?

Accepted Answer

When an aircraft has to reposition without passengers, flying home after a drop-off or out to pick someone up, that leg is already paid for by someone else. Same jet, same crew, same standard, at a fraction of the charter price. The catch is that they appear with little notice and the route and time are fixed. If your dates are flexible, tell us the routes you care about and we'll send them the moment they come up.

Question 6

When does a jet card make more sense than charter?

Accepted Answer

Roughly from 25 flight hours a year, or earlier if your schedule moves a lot. A card locks the hourly rate in advance and guarantees availability with a fixed call-out time, so you stop waiting on a quote every time a trip appears. Below that, ad-hoc charter almost always costs you less.

Question 7

Can I bring pets?

Accepted Answer

On most trips, yes, and in the cabin, not in a hold. Operator policies differ, so tell us the animal and its size when you send the mission and we'll only quote aircraft that accept it. International trips need paperwork for the animal too, and we'll tell you what applies to your route.

Question 8

Do you fly internationally?

Accepted Answer

Yes. Caribbean, Mexico, Central and South America, transatlantic to Europe. Overflight and landing permits, customs, handling and slots are part of what we do. The same desk that plans trips for owners running their own flight departments.

Where do you need to be?

Seven ways we move you.

Private charter

Jet card

Acquisition & sales

Aircraft management

Crew staffing

Worldwide flight planning

The whole trip, not just the flight

Pick the cabin that fits the mission.

Beyond the listings.

You're buying

You're selling

Your aircraft, run like a flight department.

Exclusive use

High utilization

Hybrid

Support for your own operation.

Pilots and cabin crew, on your tail

Worldwide flight planning and trip support

Four steps. One person accountable.

Send the mission

We source it

Approve and sign

We run the trip

A brokerage built by pilots.

We check the operator

We check the crew

We turn trips down

The seat is flying anyway.

Before you send the first message.